Community Management

K-State Libraries Content

  • Orchestrated organic engagement strategies during a library closure period.
  • Fostered online community-building through strategic communication.
  • Increased K-State Libraries Twitter followers by 28.25% from 3,820 to 4,897.

Manhattan Public Library Content

  • Implemented strategic communication and compassion initiatives during the COVID-19 library closure.
  • Focused on fostering online community-building efforts.
  • Increased Manhattan Public Library’s Facebook followers by nearly 50%, from 3,889 to 5,822.